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The developers of Helldivers 2 apologized for problems with the servers – they did not expect such an influx of players

Last week, Arrowhead Game Studio and PlayStation released the cooperative third-person shooter Helldivers 2 on PC and PS5. The game quickly rose to the top of sales, and its maximum online number on both platforms immediately exceeded 360 thousand people.

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As it turned out, the developers did not count on such success and were unable to properly prepare the servers for the influx of gamers. I had to apologize and release patches:

In technical terms, our services and those of our partners have a limiter that prohibits connections above a certain volume per minute in order to prevent the entire system from crashing. We managed to increase the limit from 10,000/min to 20,000/min, and the total concurrent player throughput was increased from 250,000 to 360,000. However, this was still not enough, as the number of players jumped to 360 thousand after 5 and a half minutes .

Thus, the problem with entering the game remains. If for some reason you receive a “Failed to connect to server” message, it means that the maximum number of login requests for a given minute has been exceeded and/or that the servers are full and require someone to log out of the game before new ones players will be able to enter. As mentioned above, increasing throughput should require fewer login retries.

Please accept our sincere apologies once again for the issues you have encountered and rest assured that we will do our best to rectify the situation.

Helldivers 2 is available on PC and PS5. This is currently the largest PC launch in PlayStation history.

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